6.1. Return Policy:

• Buyers may return products within 7 days of delivery if the product is defective, damaged, or not as described.
• Products must be returned in their original condition, with all tags, labels, and packaging intact.
• Sellers must clearly provide their return address and instructions.
• Non-compliance with return requests may result in penalties or account suspension.

6.2. Replacement Policy:

• Buyers are eligible for a replacement if the product received is defective or damaged.
• Replacement requests must be initiated within 7 days of delivery.
• Sellers must process valid replacement requests promptly, ensuring the replacement product is dispatched without unnecessary delay.
• In cases where a replacement is not available, a refund may be issued.

6.3. Cancellation Policy:

• Buyers may cancel orders before they are shipped without any charges.
• Sellers must promptly update the order status to “shipped” or “cancelled” as applicable.
• If a seller is unable to fulfill an order, they must notify the buyer immediately and process a full refund.
• Frequent order cancellations by the seller may result in penalties or account suspension.